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Need Help or Have Questions?
We’re here to help you enjoy every bite.
How is the Rice kept fresh during delivery?
We (Nutri Agro Green Science) emphasize on “Export-Grade Moisture-Lock Packaging” and “Dual-Stage Desiccant Protection” in every container.
Do you deliver nationwide?
All seafood is packed in insulated, recyclable boxes with temperature-controlled gel packs to ensure optimal freshness upon arrival.
Can I track my order?
Absolutely. We provide full transparency for every consignment. Once your order is dispatched from our partner mills and loaded at the port (usually Mundra or Nhava Sheva), we will share the Master Bill of Lading (MBL) and the Container Number. You can use these details to track the vessel’s real-time location via the shipping line’s website. Additionally, our team provides weekly status reports until the cargo reaches your preferred destination port.
Is your Rice sustainably sourced?
Absolutely. We are committed to a ‘Green Supply Chain.’ From promoting water-saving cultivation methods to sourcing from HACCP and ISO-certified facilities that prioritize energy efficiency, we ensure that our premium Basmati is as kind to the planet as it is to the palate. We actively audit our supply chain to meet the evolving ESG (Environmental, Social, and Governance) standards of our global partners.
What if I receive a damaged or delayed order?
All seafood is packed in insulated, recyclable boxes with temperature-controlled gel packs to ensure optimal freshness upon arrival.
Can I schedule my seafood delivery in advance?
All seafood is packed in insulated, recyclable boxes with temperature-controlled gel packs to ensure optimal freshness upon arrival.
Do you offer gift orders or seafood gift boxes?
All seafood is packed in insulated, recyclable boxes with temperature-controlled gel packs to ensure optimal freshness upon arrival.